Sunday, June 6, 2010

Get rid of email dysfunction

The Management Tip of the Day offers quick, practical management tips and ideas from Harvard Business Review and HBR.org http://www.hbr.org. Any opinions expressed are not endorsed by Reuters.
"An overcrowded inbox is an annoyance at best and a performance-hurting time suck at worst. If you suspect your employees are not making the best of this critical communication medium, do an email audit. At review time, ask your employees to choose two examples of messages they think represent productive email use.
Coach them on their selections. Those who highlight their eloquent responses may need encouragement to initiate their own ideas. Those who forward large documents may need to hear that being 'comprehensive' is not always a good use of colleagues' time. This process will be revealing to you and your employees as you uncover what bad email habits say about individual performance."
- Today's Management Tip was adapted from "To Improve Performance, Audit Your Employees' Emails" by Michael Schrage.

2 comments:

  1. Emails have become part of our day to day life and dysfunction of e-mails is surly going to hurt individual performance. I greatly appreciate the approach to audit employees emails to improve performance. productive email-protection solution will help improve employees' performance.

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